Daxili<\/em> \u0130\u015f<\/em>l<\/em>\u0259<\/em>r<\/em> Nazirliyinin<\/em> A<\/em>.<\/em>Heyd<\/em>\u0259<\/em>rov<\/em> ad<\/em>\u0131<\/em>na<\/em> hospital<\/em>\u0131<\/em>n<\/em>\u0131<\/em>n<\/em> psixoloqu<\/em>, <\/em>Bak<\/em>\u0131 <\/em>D<\/em>\u00f6<\/em>vl<\/em>\u0259<\/em>t<\/em> Universitetinin<\/em> dissertant<\/em>\u0131<\/em><\/p>\n (Bak\u0131, Az\u0259rbaycan)<\/em><\/p>\n \u00a0<\/em>E-mail: shehrizadimanova@gmail.com<\/em><\/p>\n \u00a0<\/strong><\/p>\n X\u00fclas\u0259. <\/strong>F\u0259rdl\u0259rin z\u0259kas\u0131n\u0131n sosial \u00f6l\u00e7\u00fcs\u00fcn\u00fc ifad\u0259 ed\u0259n emosional z\u0259ka il\u0259 ba\u011fl\u0131 ara\u015fd\u0131rmalara baxd\u0131\u011f\u0131m\u0131zda emosional z\u0259ka f\u0259rdl\u0259rin \u00f6z\u00fcn\u00fc tan\u0131mas\u0131na, m\u0259qs\u0259dl\u0259rin\u0259 \u00e7atmas\u0131na, duy\u011fular\u0131ndan x\u0259b\u0259rdar olmas\u0131na, h\u0259yatdan h\u0259zz almas\u0131na, motivasiyas\u0131na, empatiyas\u0131na, konstruktiv d\u00fc\u015f\u00fcnm\u0259sin\u0259, dig\u0259r f\u0259rdl\u0259rl\u0259 m\u00fcnasib\u0259tl\u0259rini idar\u0259 etm\u0259sin\u0259, sa\u011flam v\u0259 \u015f\u00fcurlu q\u0259rarlar q\u0259bul etm\u0259sin\u0259 k\u00f6m\u0259k edir.<\/p>\n H\u00fcquq-m\u00fchafiz\u0259 orqan\u0131 i\u015f\u00e7il\u0259rinin f\u0259aliyy\u0259tind\u0259 emosional z\u0259ka probleml\u0259rin h\u0259llind\u0259 v\u0259 el\u0259c\u0259 d\u0259 \u015f\u0259xsiyy\u0259tl\u0259raras\u0131 m\u00fcnasib\u0259tl\u0259rd\u0259 t\u0259zah\u00fcr ed\u0259n bir z\u0259ka n\u00f6v\u00fc olaraq ortaya \u00e7\u0131x\u0131r. Xidm\u0259ti f\u0259aliyy\u0259t zaman\u0131 \u0259m\u0259kda\u015flar\u0131n sabit koqnitiv m\u0259ntiqi intellekt s\u0259viyy\u0259l\u0259ri, y\u0259ni y\u00fcks\u0259k \u201cIQ\u201d s\u0259viyy\u0259l\u0259ri h\u0259min \u015f\u0259xsl\u0259rin u\u011furlu olaca\u011f\u0131n\u0131 s\u00f6yl\u0259m\u0259k \u00fc\u00e7\u00fcn kifay\u0259t deyil, onlar\u0131n \u015f\u0259xsi, emosional, sosial v\u0259 h\u0259yatla \u0259laq\u0259li \u00f6l\u00e7\u00fcl\u0259ri \u0259hat\u0259 ed\u0259n intellekt s\u0259viyy\u0259l\u0259ri bir s\u0131ra hallarda \u00f6z\u00fcn\u00fc s\u00fcbut edir.<\/p>\n Bu m\u0259qal\u0259d\u0259 polis \u0259m\u0259kda\u015flar\u0131n\u0131n emosional intellekt amili t\u0259hlil edilmi\u015f, m\u00f6vzuya dair \u0259d\u0259biyyat n\u00fcmun\u0259l\u0259ri ara\u015fd\u0131r\u0131lm\u0131\u015f, el\u0259c\u0259 d\u0259 D.Koleman\u0131n m\u00fc\u0259llifi oldu\u011fu \u201cEmosional intellektin qiym\u0259tl\u0259ndirilm\u0259si testi\u201d v\u0259 stress g\u00f6st\u0259ricil\u0259rinin \u00f6l\u00e7\u00fclm\u0259si \u00fc\u00e7\u00fcn n\u00fcmun\u0259 (\u201cPercieved stress scale\u201d) t\u0259rc\u00fcm\u0259 edil\u0259r\u0259k s\u0131naqdan ke\u00e7irilmi\u015fdir. Test n\u0259tic\u0259l\u0259ri SPSS proqram\u0131 vasit\u0259sil\u0259 hesablanm\u0131\u015f v\u0259 sosiodemoqrafik faktorlar \u0259sas\u0131nda m\u00fcqayis\u0259li t\u0259hlil edilmi\u015fdir.<\/p>\n T\u0259dqiqat i\u015ftirak\u00e7\u0131lar\u0131 Daxili \u0130\u015fl\u0259r Nazirliyinin A.Heyd\u0259rov ad\u0131na hospital\u0131nda m\u00fcayin\u0259 v\u0259 m\u00fcalic\u0259 \u00fc\u00e7\u00fcn m\u00fcraci\u0259t ed\u0259n \u015f\u0259xsl\u0259r aras\u0131nda t\u0259sad\u00fcfi se\u00e7m\u0259 il\u0259 m\u00fc\u0259yy\u0259n edilmi\u015fdir.<\/p>\n M\u0259qal\u0259nin n\u0259z\u0259ri v\u0259 t\u0259dqiqat materiallar\u0131 \u0259sas\u0131nda bu xidm\u0259td\u0259 \u00e7al\u0131\u015fan \u0259m\u0259kda\u015flara, el\u0259c\u0259 d\u0259 t\u0259dqiqat\u00e7\u0131lara m\u00fcvafiq t\u00f6vsiy\u0259l\u0259r haz\u0131rlanm\u0131\u015fd\u0131r.<\/p>\n \u00a0<\/strong>A\u00e7ar s\u00f6zl\u0259r: <\/strong>polis \u0259m\u0259kda\u015flar\u0131, ekstremal situasiyalar, psixi sa\u011flaml\u0131q, xidm\u0259ti \u00e7\u0259tinlikl\u0259r, emosional intellekt, stress amili<\/p>\n <\/p>\n <\/p>\n Giri\u015f<\/strong><\/p>\n <\/p>\n Emosional intellekt duy\u011fular\u0131 t\u0259nziml\u0259y\u0259n bir sistemdir, f\u0259rdin \u00f6z duy\u011fular\u0131n\u0131, sonra is\u0259 dig\u0259r insan\u0131n emosiyalar\u0131n\u0131 d\u0259rk etm\u0259sidir. Emosiya v\u0259 hissl\u0259rimiz h\u0259yat haqq\u0131nda bir \u00e7ox m\u0259lumatlar\u0131n m\u0259nb\u0259yidir v\u0259 emosiyalar\u0131n t\u0259rkibind\u0259ki ifad\u0259l\u0259ri t\u0259hlil etm\u0259k bacar\u0131\u011f\u0131 f\u0259rd\u0259 enerji verir, f\u0259rdl\u0259ri aktivl\u0259\u015fdirir v\u0259 f\u0259rdd\u0259 motivasiya yarad\u0131r. Duy\u011fular\u0131n davran\u0131\u015fa t\u0259sir etdiyini bilm\u0259k v\u0259 sa\u011flam davran\u0131\u015fda olmaq \u00fc\u00e7\u00fcn duy\u011fulardan istifad\u0259 etm\u0259k m\u00fch\u00fcm bacar\u0131qd\u0131r [8, s.8].<\/p>\n Bir insan\u0131n m\u00fcsb\u0259t v\u0259 m\u0259nfi davran\u0131\u015flar aras\u0131ndak\u0131 f\u0259rqi d\u0259rk ed\u0259r\u0259k h\u0259m \u00f6z\u00fc, h\u0259m d\u0259 dig\u0259r f\u0259rdl\u0259 quraca\u011f\u0131 \u00fcnsiyy\u0259t \u00fc\u00e7\u00fcn ifad\u0259l\u0259rini m\u00fcsb\u0259t bir \u015f\u0259kild\u0259 t\u0259\u015fkil ed\u0259r\u0259k qar\u015f\u0131l\u0131ql\u0131 \u0259laq\u0259d\u0259 olmas\u0131 emosional z\u0259kan\u0131n g\u00f6st\u0259ricisidir.<\/p>\n Bu g\u00f6st\u0259rici il\u0259 \u00f6z emosiyalar\u0131ndan v\u0259 ba\u015fqalar\u0131n\u0131n emosional v\u0259ziyy\u0259tl\u0259rind\u0259n x\u0259b\u0259rdar olan f\u0259rdl\u0259r \u00fcnsiyy\u0259t prosesind\u0259 \u00f6z duy\u011fular\u0131n\u0131 v\u0259 bu duy\u011fular\u0131 \u0259ks etdir\u0259n ifad\u0259l\u0259ri laz\u0131mi yerl\u0259rd\u0259 istifad\u0259 ed\u0259r\u0259k daha effektiv \u00fcnsiyy\u0259t quracaqlar.<\/p>\n Bu v\u0259ziyy\u0259t “\u0130Q” v\u0259 “EQ” anlay\u0131\u015flar\u0131n\u0131n bir-birin\u0259 zidd olmad\u0131\u011f\u0131n\u0131, \u0259ksin\u0259 bir-biri il\u0259 dinamik qar\u015f\u0131l\u0131ql\u0131 \u0259laq\u0259d\u0259 oldu\u011funu g\u00f6st\u0259rir. Bu kontekstd\u0259 d\u00fc\u015f\u00fcnm\u0259, \u0259sasland\u0131rma, q\u0259rarverm\u0259, qavray\u0131\u015f, problemi h\u0259lletm\u0259 v\u0259 d\u00fc\u015f\u00fcnm\u0259 kimi idrak prosesl\u0259rinin effektivliyi emosional qabiliyy\u0259tl\u0259rin m\u00f6vcudlu\u011fundan as\u0131l\u0131d\u0131r. Bu o dem\u0259kdir ki, onlar\u0131n IQ-l\u0259ri eyni d\u0259r\u0259c\u0259d\u0259 y\u00fcks\u0259kdir. Emosional z\u0259kan\u0131n olmamas\u0131 f\u0259rdl\u0259rin \u015f\u0259xsi h\u0259yat\u0131ndan i\u015f h\u0259yat\u0131na, c\u0259miyy\u0259tl\u0259 m\u00fcnasib\u0259tl\u0259rind\u0259n \u00f6z sa\u011flaml\u0131qlar\u0131na q\u0259d\u0259r bir \u00e7ox sah\u0259d\u0259 pis n\u0259tic\u0259l\u0259r\u0259 s\u0259b\u0259b ola bil\u0259r [10, s.12-14].<\/p>\n Emosiyalar \u0259traf al\u0259mi d\u0259rk etm\u0259k, d\u00fc\u015f\u00fcnc\u0259 v\u0259 davran\u0131\u015flar\u0131m\u0131z\u0131 m\u0259naland\u0131rmaqda m\u00fch\u00fcm rola malikdir. Emosiyalar haqq\u0131nda m\u00fcxt\u0259lif t\u0259dqiqatlar\u0131n apar\u0131lmas\u0131na, onlar\u0131n \u00f6yr\u0259nilm\u0259sin\u0259 x\u00fcsusi \u00f6n\u0259m verilm\u0259sin\u0259 baxmayaraq emosional intellekt XX \u0259srin sonlar\u0131ndan etibar\u0259n x\u00fcsusi bir anlay\u0131\u015f kimi \u00f6yr\u0259nilm\u0259y\u0259 ba\u015flan\u0131lm\u0131\u015fd\u0131r.<\/p>\n 1920-ci ild\u0259 Thordike t\u0259r\u0259find\u0259n intellektin mexaniki, m\u00fcc\u0259rr\u0259d v\u0259 sosial olmaqla 3 formas\u0131 m\u00fc\u0259yy\u0259nl\u0259\u015fdirilmi\u015fdir. Emosional intellektin Thordikenin sosial intellekt olaraq adland\u0131rd\u0131\u011f\u0131 intellekt formas\u0131na \u00e7ox b\u0259nz\u0259r oldu\u011funu dey\u0259 bil\u0259rik. Bu is\u0259 emosional intellektin f\u0259rqli adlarla daha \u00f6nc\u0259d\u0259n \u00f6yr\u0259nilm\u0259y\u0259 ba\u015flan\u0131ld\u0131\u011f\u0131n\u0131 g\u00f6st\u0259rir.<\/p>\n 1983-c\u00fc ild\u0259 Gardner ir\u0259li s\u00fcrd\u00fcy\u00fc \u201c\u00c7oxt\u0259r\u0259fli intellekt\u201d n\u0259z\u0259riyy\u0259sind\u0259 emosional intellekt terminini i\u015fl\u0259tm\u0259s\u0259d\u0259 onun qeyd etdiyi \u015f\u0259xsiyy\u0259t\u0259 y\u00f6n\u0259lik (intrapersonel) v\u0259 \u015f\u0259xsiyy\u0259tl\u0259raras\u0131 (interpersonel) intellekt emosional intellektin t\u0259m\u0259li rolunu oynay\u0131r. \u015e\u0259xsiyy\u0259t\u0259 y\u00f6n\u0259lik intellekt f\u0259rdin \u00f6z hissl\u0259rini, \u015f\u0259xsiyy\u0259tl\u0259raras\u0131 intellekt is\u0259 dig\u0259r insanlar\u0131n hiss v\u0259 niyy\u0259tl\u0259rini anlama v\u0259 qavrama bacar\u0131\u011f\u0131d\u0131r [6, s.62-64].<\/p>\n “Emosional intellekt” termini elm\u0259 ilk d\u0259f\u0259 Salovey v\u0259 Mayer (1990) t\u0259r\u0259find\u0259n g\u0259tirilmi\u015fdir. Emosional intellektin 3 hiss\u0259d\u0259n ibar\u0259t oldu\u011funu qeyd edirdil\u0259r:<\/p>\n Goleman 1996-ci ild\u0259 \u201cEmosional intellekt\u201d kitab\u0131nda intellektin 2 formas\u0131 oldu\u011funu qeyd etmi\u015fdir [7, s.34]:<\/p>\n Bir-birind\u0259n tamamil\u0259 f\u0259rqli olan bu intellekt formalar\u0131 h\u0259yat t\u0259rzimizin formala\u015fmas\u0131 v\u0259 davran\u0131\u015f\u0131m\u0131z\u0131n m\u00fc\u0259yy\u0259nl\u0259\u015fdirilm\u0259sind\u0259 qar\u015f\u0131l\u0131ql\u0131 \u0259laq\u0259d\u0259 i\u015ftirak edirl\u0259r. Rasional intellekt d\u00fc\u015f\u00fcnc\u0259y\u0259 \u0259saslan\u0131r v\u0259 \u015f\u00fcurludur, emosional intellekt is\u0259 spontan, g\u00fccl\u00fc v\u0259 b\u0259z\u0259n m\u0259ntiqsiz qavrama v\u0259 d\u0259y\u0259rl\u0259ndirm\u0259 t\u0259rzidir.<\/p>\n Kuper v\u0259 Savaf 1997-ci ild\u0259 \u201cExecutive EQ\u201d adl\u0131 kitablar\u0131nda emosional intellektin 4 c\u0259h\u0259td\u0259n ibar\u0259t oldu\u011funu qeyd edib.<\/p>\n Mayer v\u0259 Salovey 1997-ci ild\u0259 emosional intellekt haqq\u0131nda n\u0259z\u0259riyy\u0259l\u0259rin\u0259 m\u00fc\u0259yy\u0259n d\u0259yi\u015fiklik v\u0259 \u0259lav\u0259l\u0259r edibl\u0259r. Emosional intellekt hissl\u0259ri d\u0259rk etm\u0259k, onlar\u0131 d\u00fc\u015f\u00fcnc\u0259y\u0259 yard\u0131mc\u0131 olacaq \u015f\u0259kild\u0259 y\u00f6nl\u0259ndirm\u0259kdir. Emosional savadl\u0131l\u0131q hissl\u0259ri emosional v\u0259 rasional inki\u015faf etm\u0259yi d\u0259st\u0259kl\u0259y\u0259c\u0259k \u015f\u0259kild\u0259 formala\u015fd\u0131rmaqd\u0131r.<\/p>\n Mayer, Salovey v\u0259 Karusonun emosional intellekt modeli 4 hiss\u0259d\u0259n ibar\u0259tdir [11, s.39-40]:<\/p>\n Ekman (1992), Epstein v\u0259 Brodski (1993), h\u0259m\u00e7inin Koleman\u0131n (1996) fikirl\u0259rin\u0259 \u0259sas\u0259n emosional intellektin x\u00fcsusiyy\u0259tl\u0259ri haqq\u0131nda a\u015fa\u011f\u0131dak\u0131 n\u0259tic\u0259l\u0259r\u0259 g\u0259lm\u0259k olar:<\/p>\n Emosional intellektin \u0259sas c\u0259h\u0259tl\u0259rini 5 qrupda toplamaq olar.<\/p>\n 2.Emosiyalar\u0131 idar\u0259 etm\u0259k.<\/em> Hans\u0131 hissl\u0259r ke\u00e7irdiyinin f\u0259rqind\u0259 olmaq onlar\u0131 daha adekvat formada idar\u0259 etm\u0259y\u0259 v\u0259 y\u00f6n\u0259ltm\u0259y\u0259 imkan verir. Bu emosional intellektin dig\u0259r \u0259sas c\u0259h\u0259tidir. \u00d6z\u00fcn\u00fc sakitl\u0259\u015fdirm\u0259k, \u0259l\u0259 almaq, inciklik, g\u0259rginlik, b\u0259dbinlik kimi hallar\u0131n \u00f6hd\u0259sind\u0259n g\u0259lm\u0259k v\u0259 s bu kimi hallar n\u0259z\u0259rd\u0259 tutulur. Bu x\u00fcsusiyy\u0259ti y\u00fcks\u0259k olan insanlar qar\u015f\u0131la\u015fd\u0131qlar\u0131 u\u011fursuz v\u0259 \u00e7\u0259tin situasiyalarda daha tez \u00f6zl\u0259rini \u0259l\u0259 ala v\u0259 v\u0259ziyy\u0259td\u0259n \u00e7\u0131xa bilirl\u0259r.<\/p>\n Emosional intellektin inki\u015faf etm\u0259sind\u0259 ya\u015f, ail\u0259 v\u0259 cinsiyy\u0259t \u0259sas faktorlar kimi qeyd edilir. Emosional intellekt k\u00f6rp\u0259likd\u0259n etibar\u0259n inki\u015faf etm\u0259y\u0259 ba\u015flay\u0131r. Bu inki\u015faf d\u00f6vr\u00fcnd\u0259 ail\u0259nin u\u015fa\u011fa qar\u015f\u0131 tutumu, t\u0259rbiy\u0259 \u00fcsulu v\u0259 valideynl\u0259rin \u00f6zl\u0259ri aras\u0131ndak\u0131 m\u00fcnasib\u0259t v\u0259 hissl\u0259rini ifad\u0259 t\u0259rzl\u0259ri \u0259sas rol oynay\u0131r. U\u015faqlara hissl\u0259rini ifad\u0259 t\u0259rzi b\u00f6y\u00fckl\u0259r t\u0259r\u0259find\u0259n \u00f6t\u00fcr\u00fcl\u00fcr [7]. Virginiya Satir (1994) \u201cPeople making\u201d adl\u0131 kitab\u0131nda ail\u0259l\u0259ri insan istehsal ed\u0259n fabrik\u0259 b\u0259nz\u0259tmi\u015fdir. Al\u0131nan n\u0259tic\u0259 ail\u0259d\u0259ki b\u00f6y\u00fckl\u0259rin emosional c\u0259h\u0259td\u0259n n\u0259 d\u0259r\u0259c\u0259 d\u0259st\u0259kl\u0259yici olmalar\u0131ndan as\u0131l\u0131d\u0131r. Yax\u0131n \u0259laq\u0259l\u0259rd\u0259 \u00f6z\u00fcm\u00fcz\u00fc nec\u0259 g\u00f6r\u0259c\u0259yimizi, ba\u015fqalar\u0131n\u0131n bizim hissl\u0259rimiz\u0259 nec\u0259 reaksiya ver\u0259c\u0259yini, ya\u015fad\u0131\u011f\u0131m\u0131z hissl\u0259ri nec\u0259 d\u0259y\u0259rl\u0259ndir\u0259 bil\u0259c\u0259yimizi, nec\u0259 ifad\u0259 ed\u0259c\u0259yimizi \u00f6yr\u0259nirik. B\u0259zi valideynl\u0259r y\u00fcks\u0259k bacar\u0131ql\u0131 m\u00fc\u0259lliml\u0259r oldu\u011fu halda, b\u0259zil\u0259ri \u00e7ox yet\u0259rsiz olurlar.<\/p>\n Cinsiyy\u0259t emosional intellektin inki\u015faf etm\u0259sind\u0259 m\u00fch\u00fcm rol oynay\u0131r. \u00c7\u00fcnki c\u0259miyy\u0259td\u0259 cinsimiz\u0259 g\u00f6r\u0259 biz\u0259 rollar y\u00fckl\u0259nir, g\u00f6zl\u0259ntil\u0259r v\u0259 t\u0259l\u0259bl\u0259r qoyulur, yana\u015fma \u015f\u0259kli m\u00fc\u0259yy\u0259n edilir. Q\u0131z v\u0259 o\u011flan \u00f6vladlar f\u0259rqli emosional yana\u015fma il\u0259r b\u00f6y\u00fcd\u00fcl\u00fcr. Brodi v\u0259 Hall qeyd edir ki, valideynl\u0259rin q\u0131z v\u0259 o\u011flan \u00f6vladlar\u0131n\u0131 \u0259zizl\u0259y\u0259rk\u0259n dedikl\u0259ri s\u00f6zl\u0259r v\u0259 h\u0259tta s\u0259s tonlar\u0131 bel\u0259 f\u0259rqli olur [2, s.396].<\/p>\n Emosional intellekt \u015f\u0259xsiyy\u0259tl\u0259raras\u0131 m\u00fcnasib\u0259tl\u0259rd\u0259 x\u00fcsusil\u0259 partnyor v\u0259 pe\u015f\u0259kar m\u00fcnasib\u0259tl\u0259rd\u0259 m\u00fch\u00fcm rol oynay\u0131r. Emosional intellektin yet\u0259rinc\u0259 formala\u015fmamas\u0131 insanlararas\u0131 m\u00fcnasib\u0259tl\u0259rd\u0259, x\u00fcsusil\u0259 qad\u0131n-ki\u015fi m\u00fcnasib\u0259tl\u0259rind\u0259 probleml\u0259rin ya\u015fanmas\u0131na s\u0259b\u0259b olur [10, s.13].<\/p>\n Emosional \u00f6yr\u0259nm\u0259 m\u00fcdd\u0259tin\u0259 ba\u011fl\u0131 olaraq qad\u0131nlarda v\u0259 ki\u015fil\u0259rd\u0259 f\u0259rqli bacar\u0131qlar formala\u015f\u0131r. Qad\u0131nlar s\u00f6zl\u00fc, s\u00f6zs\u00fcz emosional siqnallar\u0131 oxumaqda, hissl\u0259ri ifad\u0259 etm\u0259kd\u0259 v\u0259 g\u00f6st\u0259rm\u0259kd\u0259 ustala\u015fark\u0259n, ki\u015fil\u0259r incim\u0259k, g\u00fcnahkarl\u0131q, qorxu v\u0259 ac\u0131 il\u0259 ba\u011fl\u0131 hissl\u0259rini minimuma endirm\u0259kd\u0259 bacar\u0131q sahibidirl\u0259r. Qar\u015f\u0131l\u0131ql\u0131 m\u00fcnasib\u0259tl\u0259rd\u0259 bu f\u0259rqliliyi n\u0259z\u0259r\u0259 almamaq yaranan probleml\u0259rin \u0259sas\u0131n\u0131 t\u0259\u015fkil edir.<\/p>\n Emosional intellekt pe\u015f\u0259kar m\u00fcnasib\u0259tl\u0259rin d\u00fczg\u00fcn qurulmas\u0131nda m\u00fch\u00fcm rol oynay\u0131r. Empatiya bacar\u0131qlar\u0131 y\u00fcks\u0259k olan insanlar bu m\u00fcnasib\u0259tl\u0259ri daha d\u00fczg\u00fcn qura v\u0259 idar\u0259 ed\u0259 bilirl\u0259r [1, 2].<\/p>\n M\u00fc\u0259llifl\u0259r t\u0259r\u0259find\u0259n empatiya il\u0259 sosialla\u015fma, sosial h\u0259ssasl\u0131q v\u0259 c\u0259miyy\u0259t\u0259 adaptasiya aras\u0131nda d\u00fcz, aqressiv davran\u0131\u015flar aras\u0131nda t\u0259rs m\u00fct\u0259nasib \u0259laq\u0259 oldu\u011fu g\u00f6st\u0259rilmi\u015fdir [4, s.327].<\/p>\n \u015e\u00fcbh\u0259siz, emosional intellektin yet\u0259rinc\u0259 inki\u015faf etm\u0259m\u0259si yaln\u0131z bu m\u00fcnasib\u0259tl\u0259rd\u0259 deyil, h\u0259yat\u0131n m\u00fcxt\u0259lif t\u0259r\u0259fl\u0259rind\u0259 \u00e7\u0259tinlikl\u0259r ya\u015fama\u011f\u0131m\u0131za v\u0259 bir s\u0131ra psixoloji probleml\u0259r\u0259 s\u0259b\u0259b olur.<\/p>\n <\/p>\n Metodlar<\/strong><\/p>\n <\/p>\n T\u0259dqiqat 2024-c\u00fc ild\u0259 Daxili \u0130\u015fl\u0259r Nazirliyinin A.Heyd\u0259rov ad\u0131na H\u0259rbi hospital\u0131nda m\u00fcalic\u0259 alan polis \u0259m\u0259kda\u015flar\u0131 il\u0259 f\u0259rdi \u015f\u0259kild\u0259 apar\u0131lm\u0131\u015fd\u0131r. T\u0259sad\u00fcfi se\u00e7m\u0259 il\u0259 20 n\u0259f\u0259r polis i\u015f\u00e7isi il\u0259 apar\u0131lan sor\u011fularda ilk n\u00f6vb\u0259d\u0259 t\u0259dqiqata dair informasiya verilmi\u015f, onlara sor\u011fular\u0131 cavabland\u0131rmaqda k\u00f6n\u00fcll\u00fcl\u00fck, informasiyalar\u0131n konfidensial olmas\u0131 m\u0259qamlar\u0131na dair m\u0259lumat verilmi\u015fdir.<\/p>\n T\u0259dqiqatda ilk n\u00f6vb\u0259d\u0259 sosiodemoqrafik m\u0259lumatlar\u0131 \u0259ks etdir\u0259n anket suallar\u0131 t\u0259qdim edilmi\u015fdir. Suallarda i\u015ftirak\u00e7\u0131n\u0131n cins, ya\u015f, t\u0259hsil, ail\u0259, maddi g\u0259lir s\u0259viyy\u0259si, i\u015f yeri, i\u015f saatlar\u0131, i\u015f staj\u0131na dair m\u0259qamlar \u00f6z \u0259ksini tapm\u0131\u015fd\u0131r.<\/p>\n Emosional intellektin \u00f6l\u00e7\u00fclm\u0259si \u00fc\u00e7\u00fcn D.Koleman\u0131n \u201cEmosional intellektin \u00f6l\u00e7\u00fclm\u0259si testi\u201d t\u0259tbiq edilmi\u015fdir. \u018fd\u0259biyyatlara istinad\u0259n qeyd etm\u0259k laz\u0131md\u0131r ki, emosional z\u0259kan\u0131n m\u00fcxt\u0259lif modell\u0259rini inki\u015faf etdir\u0259n m\u00fcxt\u0259lif n\u0259z\u0259riyy\u0259l\u0259r var. Onlar \u00e7ox ox\u015fard\u0131rlar, lakin onlar\u0131n qurulu\u015funda bir ne\u00e7\u0259 variasiya var. Daniel Koleman\u0131n modeli ilk olaraq 1998-ci ild\u0259 be\u015f domenl\u0259 haz\u0131rlanm\u0131\u015f v\u0259 2002-ci ild\u0259 d\u00f6rd domenl\u0259 yenid\u0259n i\u015fl\u0259nmi\u015fdir.<\/p>\n D.Koleman qeyd edir ki, \u201cEmosional intellekt \u00f6z hissl\u0259rimizi tan\u0131maq v\u0259 idar\u0259 etm\u0259k, eyni zamanda ba\u015fqalar\u0131n\u0131n hissl\u0259rini tan\u0131maq v\u0259 onlara effektiv cavab verm\u0259k qabiliyy\u0259tin\u0259 aiddir\u201d.<\/p>\n Test a) \u00f6z\u00fcn\u00fc d\u0259rk etm\u0259; b)emosiyalar\u0131 idare etm\u0259; c) \u00f6z\u00fcn\u00fcmotivasiya etm\u0259; d) empatiya; e) sosial bacar\u0131qlar\u0131 \u0259ks etdir\u0259n 50 b\u0259ndd\u0259n ibar\u0259t olub \u015f\u0259xsin \u00f6z\u00fc t\u0259r\u0259find\u0259n 1,3,5 cavabland\u0131rma meyarlar\u0131 il\u0259 qiym\u0259tl\u0259ndirilir.<\/p>\n H\u0259r 5 komponent \u00fczr\u0259 \u00fcmumi bal hesablan\u0131r v\u0259 a\u015fa\u011f\u0131dak\u0131 kimi f\u0259rql\u0259ndirilir:<\/p>\n 35-50 \u2013 yuxar\u0131 g\u00f6st\u0259rici;<\/p>\n 18-34 \u2013 orta g\u00f6st\u0259rici;<\/p>\n 10-17 \u2013 a\u015fa\u011f\u0131 g\u00f6st\u0259rici.<\/p>\n Toplanm\u0131\u015f m\u0259lumatlar SPSS (27-ci versiya) proqram\u0131na y\u0131\u011f\u0131lm\u0131\u015f v\u0259 m\u00fcqayis\u0259li t\u0259hlil apar\u0131lm\u0131\u015fd\u0131r.<\/p>\n \u018fm\u0259kda\u015flar\u0131n stress s\u0259viyy\u0259sini \u00f6l\u00e7m\u0259k \u00fc\u00e7\u00fcn \u201cQazan\u0131lan stress \u015fkalas\u0131\u201dndan istifad\u0259 edilmi\u015fdir. Percieved stress scale (PSS) stress qavray\u0131\u015f\u0131n\u0131 \u00f6l\u00e7m\u0259k \u00fc\u00e7\u00fcn \u0259n \u00e7ox istifad\u0259 edil\u0259n psixoloji al\u0259tdir. Bu, insan\u0131n h\u0259yat\u0131ndak\u0131 v\u0259ziyy\u0259tl\u0259rin n\u0259 d\u0259r\u0259c\u0259d\u0259 stresli kimi qiym\u0259tl\u0259ndirilm\u0259sinin \u00f6l\u00e7\u00fcs\u00fcd\u00fcr.<\/p>\n Al\u0259t ilkin olaraq 1983-c\u00fc ild\u0259 haz\u0131rlanm\u0131\u015f olsa da, m\u00fcxt\u0259lif v\u0259ziyy\u0259tl\u0259rin hissl\u0259rimiz\u0259 v\u0259 q\u0259bul edil\u0259n stressimiz\u0259 nec\u0259 t\u0259sir etdiyini anlama\u011fa k\u00f6m\u0259k etm\u0259k \u00fc\u00e7\u00fcn m\u0259\u015fhur se\u00e7im olaraq qal\u0131r. Bu \u015fkaladak\u0131 suallar \u015f\u0259xsl\u0259rin son bir ayda hiss v\u0259 d\u00fc\u015f\u00fcnc\u0259l\u0259rini soru\u015fur. H\u0259r bir halda, onlardan n\u0259 q\u0259d\u0259r tez-tez hiss etdikl\u0259rini v\u0259 ya m\u00fc\u0259yy\u0259n bir \u015f\u0259kild\u0259 d\u00fc\u015f\u00fcnd\u00fckl\u0259rini bildirm\u0259l\u0259ri xahi\u015f olunacaq. B\u0259zi suallar ox\u015far olsa da, onlar aras\u0131nda f\u0259rql\u0259r var v\u0259 i\u015ftirak\u00e7\u0131lar h\u0259r birin\u0259 ayr\u0131ca sual kimi baxmal\u0131d\u0131rlar. Suallarda \u00fcmumi xarakter da\u015f\u0131y\u0131r v\u0259 buna g\u00f6r\u0259 d\u0259 h\u0259r hans\u0131 alt qruplara xas m\u0259zmundan azadd\u0131r. PSS-d\u0259ki suallar son bir ay \u0259rzind\u0259 hissl\u0259r v\u0259 d\u00fc\u015f\u00fcnc\u0259l\u0259r haqq\u0131nda soru\u015fulur. N\u0259tic\u0259l\u0259r hesablanark\u0259n:<\/p>\n 0-13 bal aras\u0131 a\u015fa\u011f\u0131 stress g\u00f6st\u0259ricisi;<\/p>\n 14- 26 bal aras\u0131 orta g\u00f6st\u0259rici;<\/p>\n 27 baldan yuxar\u0131 is\u0259 stressin y\u00fcks\u0259k h\u0259ddini f\u0259rql\u0259ndirir.<\/p>\n <\/p>\n N\u0259tic\u0259l\u0259rin i\u015fl\u0259nilm\u0259si<\/strong><\/p>\n <\/p>\n \u0130lk n\u00f6vb\u0259d\u0259 i\u015ftirak\u00e7\u0131lar\u0131n sosiodemoqrafik m\u0259lumatlar\u0131 deskriptiv t\u0259hlil edilib. Onlar\u0131n ya\u015f\u0131 27-48 aras\u0131 d\u0259yi\u015fib, orta g\u00f6st\u0259rici 36,5\u00b15,9 t\u0259\u015fkil edib (min.27; maks.48).<\/p>\n \u0130\u015ftirak\u00e7\u0131lar\u0131n t\u0259hsil s\u0259viyy\u0259si orta v\u0259 orta-ixtisas s\u0259viyy\u0259si ali t\u0259hsill\u0259 m\u00fcqayis\u0259d\u0259 \u00fcst\u00fcnl\u00fck t\u0259\u015fkil edir. Bel\u0259 ki, orta t\u0259hsili 45%; orta-ixtisas t\u0259hsilli 20%; ali t\u0259hsilli 35% olub.<\/p>\n Ail\u0259 v\u0259ziyy\u0259ti \u00fczr\u0259 t\u0259hlil etdikd\u0259 \u0259sas\u0259n ail\u0259li \u015f\u0259xsl\u0259r \u00fcst\u00fcnl\u00fck t\u0259\u015fkil edib (75% evli, 25% subay). \u0130\u015ftirak\u00e7\u0131lar\u0131n ail\u0259 t\u0259rkibi 6 n\u0259f\u0259r\u0259 q\u0259d\u0259r d\u0259yi\u015fib, \u0259sas\u0259n is\u0259 3-4 n\u0259f\u0259rlik ail\u0259l\u0259r qeyd\u0259 al\u0131n\u0131b. Maddi v\u0259ziyy\u0259t, g\u0259lir s\u0259viyy\u0259si \u00fczr\u0259 m\u00fcqayis\u0259 etdikd\u0259 is\u0259 orta g\u0259lir s\u0259viyy\u0259si 75% \u00fcst\u00fcnl\u00fck t\u0259\u015fkil edib, 20% i\u015ftirak\u00e7\u0131 is\u0259 \u00f6z v\u0259ziyy\u0259tini y\u00fcks\u0259k qiym\u0259tl\u0259ndirib.<\/p>\n Sosiodemoqrafik amill\u0259r s\u0131ras\u0131nda polis i\u015f\u00e7il\u0259rinin i\u015f saatlar\u0131, i\u015f staj\u0131 v\u0259 qulluq etdikl\u0259ri xidm\u0259t sah\u0259l\u0259ri f\u0259rql\u0259ndirilib. Sor\u011fu i\u015ftirak\u00e7\u0131lar\u0131n\u0131n 6 n\u0259f\u0259ri m\u00fchafiz\u0259 polisind\u0259, 2 n\u0259f\u0259ri \u00e7evik polis xidm\u0259tind\u0259 12 n\u0259f\u0259ri is\u0259 f\u0259rqli m\u00f6vqel\u0259rd\u0259 (sah\u0259 polisi, \u0259m\u0259liyyat\u00e7\u0131, inspektor v\u0259 s.) \u00e7al\u0131\u015fd\u0131\u011f\u0131 \u00fc\u00e7\u00fcn onlar dig\u0259r kateqoriyalara aid edilibl\u0259r. \u0130\u015ftirak\u00e7\u0131lar\u0131n i\u015f staj\u0131n\u0131 v\u0259 i\u015f saat\u0131n\u0131 \u0259ks etdir\u0259n n\u0259tic\u0259l\u0259r a\u015fa\u011f\u0131dak\u0131 diaqramda qeyd edilib:<\/p>\n <\/p>\n Diaqram 1-d\u0259 \u0259ks olundu\u011fu kimi, \u0259m\u0259kda\u015flar 12 v\u0259 24 saatl\u0131q i\u015f saatlar\u0131 il\u0259 f\u0259aliyy\u0259t g\u00f6st\u0259rir. Psixi sa\u011flaml\u0131q probleml\u0259ri, stress, yor\u011funluq, nevroloji probleml\u0259r s\u0259b\u0259bind\u0259n hospitala m\u00fcraci\u0259t etmi\u015f bu \u015f\u0259xsl\u0259rd\u0259n 5 il\u0259d\u0259k qulluq m\u00fcdd\u0259ti olan \u0259m\u0259kda\u015f qeyd\u0259 al\u0131nmam\u0131\u015fd\u0131r. \u018fsas\u0259n 10 ild\u0259n \u00e7ox xidm\u0259t ed\u0259n \u015f\u0259xsl\u0259rin psixi sa\u011flaml\u011f\u0131nda m\u00fc\u0259yy\u0259n probleml\u0259r izl\u0259nilm\u0259y\u0259 ba\u015flan\u0131lm\u0131\u015fd\u0131r.<\/p>\n Daha sonra i\u015ftirak\u00e7\u0131lar\u0131n eosional intellektin \u00f6l\u00e7\u00fclm\u0259si test n\u0259tic\u0259l\u0259ri t\u0259hlil edilib. 5 \u0259sas b\u00f6lm\u0259 \u00fczr\u0259 n\u0259tic\u0259l\u0259rin paylan\u0131lmas\u0131 c\u0259dv\u0259l 1-d\u0259 \u00f6z \u0259ksini tap\u0131b. C\u0259dv\u0259l\u0259 n\u0259z\u0259r yetirdikd\u0259 ayd\u0131n olur ki, \u00f6z\u00fcn\u00fcd\u0259rketm\u0259 38,45\u00b16,4; emosiyalar\u0131 idar\u0259 etm\u0259 32,05\u00b17,09; \u00f6z\u00fcn\u00fcmotiv\u0259 etm\u0259 37,3\u00b17,2; empatiya bacar\u0131qlar\u0131 38,5\u00b17,9; sosial bacar\u0131qlar 36,85\u00b19,7 olaraq d\u0259y\u0259rl\u0259ndirilir.<\/p>\n H\u0259m\u00e7inin g\u00f6st\u0259ricil\u0259r a\u015fa\u011f\u0131, orta v\u0259 yuxar\u0131 h\u0259dd \u00fczr\u0259 qiym\u0259tl\u0259ndirildikd\u0259 h\u0259r bir b\u00f6lm\u0259 \u00fczr\u0259 y\u00fcks\u0259k v\u0259 orta g\u00f6st\u0259ricil\u0259r qeyd edilib. Yaln\u0131z emosiyalar\u0131 idar\u0259etm\u0259 \u00fczr\u0259 a\u015fa\u011f\u0131 g\u00f6st\u0259rici izl\u0259nilir.<\/p>\n <\/p>\n Eyni zamanda emosional intellekt testinin n\u0259tic\u0259l\u0259ri aras\u0131nda korrelyasiya amili \u00f6l\u00e7\u00fcl\u00fcb v\u0259 b\u0259ndl\u0259r aras\u0131nda statistik \u0259h\u0259miyy\u0259tli m\u00fcsb\u0259t korrelyasiya a\u015fkar edilib. Bu, bir daha n\u0259tic\u0259l\u0259rin \u00f6z\u00fcn\u00fc do\u011frultdu\u011funu v\u0259 g\u00f6st\u0259ricil\u0259rin bir-biri il\u0259 \u0259laq\u0259dar oldu\u011funu qeyd etm\u0259y\u0259 imkan verir (p<0,005; p<0,001). N\u0259tic\u0259l\u0259r c\u0259dv\u0259l 2-d\u0259 verilib:<\/p>\n <\/p>\n Xidm\u0259t f\u0259aliyy\u0259t zaman\u0131 polis \u0259m\u0259kda\u015flar\u0131n\u0131n qar\u015f\u0131la\u015fd\u0131qlar\u0131 stresli v\u0259ziyy\u0259tl\u0259r onlar\u0131n psixi sa\u011flaml\u0131\u011f\u0131nda \u00f6z t\u0259sirini g\u00f6st\u0259rir. H\u0259min stress hallar\u0131n\u0131n \u015f\u0259xs t\u0259r\u0259find\u0259n nec\u0259 q\u0259bul edildiyi \u00f6l\u00e7\u00fcl\u00fcb v\u0259 n\u0259tic\u0259l\u0259rin t\u0259hlili zaman\u0131 stress g\u00f6st\u0259ricil\u0259ri 2-36 bal aras\u0131 d\u0259yi\u015fib, orta g\u00f6st\u0259rici 16,9\u00b19,6 t\u0259\u015fkil edib, bu is\u0259 stressin a\u015fa\u011f\u0131 v\u0259 orta h\u0259ddinin \u00fcst\u00fcnl\u00fck t\u0259\u015fkil etdiyini g\u00f6st\u0259rir. H\u0259m\u00e7inin a\u015fa\u011f\u0131, orta v\u0259 y\u00fcks\u0259k h\u0259dd \u00fczr\u0259 paylanmalara baxd\u0131qda a\u015fa\u011f\u0131 v\u0259 orta g\u00f6st\u0259rici \u00fcmumilikd\u0259 80% t\u0259\u015fkil edib, lakin 20% \u0259m\u0259kda\u015f stressin yuxar\u0131 h\u0259ddind\u0259n \u0259ziyy\u0259t \u00e7\u0259kdiyini qeyd edib. N\u0259tic\u0259l\u0259rin faizl\u0259r \u00fczr\u0259 paylanmas\u0131 a\u015fa\u011f\u0131dak\u0131 diaqramda t\u0259svir edilib.<\/p>\n Toplanm\u0131\u015f n\u0259tic\u0259l\u0259rin deskriptiv t\u0259hlilind\u0259n sonra sosiodemoqrafik g\u00f6st\u0259ricil\u0259r \u00fczr\u0259 n\u0259tic\u0259l\u0259rin paylanmas\u0131 m\u00fcqayis\u0259li t\u0259hlil edilib. \u0130lk n\u00f6vb\u0259d\u0259 \u0259m\u0259kda\u015flar\u0131n ya\u015f amili \u00fczr\u0259 g\u00f6st\u0259ricil\u0259r m\u00fcqayis\u0259 edilib.<\/p>\n \u018fm\u0259kda\u015flar\u0131 35 ya\u015fdan yuxar\u0131 v\u0259 a\u015fa\u011f\u0131 iki nisbi qrupa b\u00f6ld\u00fckd\u0259 ya\u015f\u0131 35-d\u0259n az olan \u0259m\u0259kda\u015flar\u0131n emosional intellekt g\u00f6st\u0259ricil\u0259ri \u00fczr\u0259 emosiyalar\u0131 idar\u0259 etm\u0259k bacar\u0131qlar\u0131 32,5\u00b15,6; 35 ya\u015fdan yuxar\u0131 olanlarda is\u0259 nisb\u0259t\u0259n az – 31,7\u00b17,9 qeyd\u0259 al\u0131n\u0131b (F=0,7; p=0,38; t=-0,2, df=18). \u00d6z\u00fcn\u00fcd\u0259rketm\u0259 amili \u00fczr\u0259 d\u0259 qruplararas\u0131 nisbi f\u0259rq m\u00fc\u015fahid\u0259 edilib. Bel\u0259 ki, 35 ya\u015fdan a\u015fa\u011f\u0131 \u015f\u0259xsl\u0259rd\u0259 39,71\u00b15,4; 35 ya\u015fdan yuxar\u0131larda is\u0259 37,7\u00b17,03 qeyd\u0259 al\u0131n\u0131b. Empatiya amili \u00fczr\u0259 d\u0259 nisbi f\u0259rq qeyd\u0259 al\u0131n\u0131b, 35 ya\u015fdan a\u015fa\u011f\u0131 \u015f\u0259xsl\u0259rd\u0259 39,8\u00b15,3; 35 ya\u015fdan yuxar\u0131 \u015f\u0259xsl\u0259rd\u0259 is\u0259 37,7\u00b19,2 (F=4,9; p=0,03; t=-0,5, df=18).<\/p>\n \u00d6z\u00fcn\u00fc motivasiya etm\u0259k v\u0259 sosial bacar\u0131qlar b\u00f6lm\u0259l\u0259rind\u0259 is\u0259 35 ya\u015fdan yuxar\u0131 \u0259m\u0259kda\u015flar\u0131n n\u0259tic\u0259l\u0259ri nisb\u0259t\u0259n \u00fcst\u00fcnl\u00fck t\u0259\u015fkil edib. \u00d6z\u00fcn\u00fcmotivasiya \u00fczr\u0259 35 ya\u015fdan yuxar\u0131 \u015f\u0259xsl\u0259rd\u0259 37,8\u00b16,7; sosial bacar\u0131qlar 37,69\u00b110; dig\u0259r qrupda is\u0259 36,2\u00b18,5 v\u0259 35,2\u00b19,7 qeyd\u0259 al\u0131n\u0131b (F=0,001; p=0,98; t=0,51, df=18).<\/p>\n Artan ya\u015f amili il\u0259 emosional intellekt g\u00f6st\u0259ricil\u0259ri aras\u0131nda korrelyasiya t\u0259hlil edilib. M\u0259yy\u0259n edilib ki, emosional \u00f6z\u00fcn\u00fcd\u0259rk, emosiyalar\u0131n idare edilm\u0259si v\u0259 empatiya il\u0259 ya\u015f amili aras\u0131nda m\u0259nfi korrelyasiya \u0259laq\u0259si (r=-0,23; r=-0,12; r= -0,16; p>0,05); sosial bacar\u0131qlar v\u0259 \u00f6z\u00fcn\u00fcmotivasiya \u00fc\u00e7\u00fcn is\u0259 m\u00fcsb\u0259t korrelyasiya vard\u0131r (r=0,043; r=0,021). Lakin p amilinin 0,05-d\u0259n y\u00fcks\u0259k olmas\u0131 al\u0131nan n\u0259tic\u0259l\u0259rin yaln\u0131z bu qrup \u00fczr\u0259 do\u011fru oldu\u011funu, geni\u015f k\u00fctl\u0259 \u00fc\u00e7\u00fcn statistik \u0259h\u0259miyy\u0259tli olmad\u0131\u011f\u0131n\u0131 g\u00f6st\u0259rir.<\/p>\n Sosiodemoqrafik amill\u0259r s\u0131ras\u0131nda t\u0259hsil faktoru il\u0259 emosional intellekt g\u00f6st\u0259ricil\u0259rini m\u00fcqayis\u0259 etdikd\u0259 orta v\u0259 ali t\u0259hsillil\u0259r aras\u0131nda ciddi f\u0259rq a\u015fkar edilm\u0259mi\u015fdir. N\u0259tic\u0259l\u0259r a\u015fa\u011f\u0131dak\u0131 c\u0259dv\u0259ld\u0259 verilib.<\/p>\n <\/p>\n Daha sonra \u015f\u0259xsl\u0259rin i\u015f amili \u00fczr\u0259 t\u0259hlill\u0259r apar\u0131l\u0131b v\u0259 ay\u0131dn olur ki, i\u015f saat\u0131n\u0131n artmas\u0131 il\u0259 E\u0130 g\u00f6st\u0259ricil\u0259ri aras\u0131nda m\u0259nfi statistik \u0259h\u0259miyy\u0259tli korrelyasiya vard\u0131r (r= -0,22; r=-0,4; r=-0,393; r=-0,509; r=-0,303; p<0,05). Al\u0131nan n\u0259tic\u0259y\u0259 \u0259sas\u0259n, dem\u0259k olar ki, artan i\u015f saatlar\u0131 \u015f\u0259xsl\u0259rin emosional intellektin\u0259, emosiyalar\u0131 idar\u0259 etm\u0259sin\u0259 v\u0259 sosial bacar\u0131qlar\u0131na neqativ t\u0259sir g\u00f6st\u0259rir. \u0130\u015f staj\u0131, qulluq ill\u0259ri il\u0259 E\u0130 aras\u0131ndak\u0131 korrelyasiya \u00f6l\u00e7\u00fcld\u00fckd\u0259 is\u0259 bir daha m\u0259nfi korrelyasiya a\u015fkar edilib, \u015f\u0259xsl\u0259rin daha \u00e7ox xidm\u0259t g\u00f6st\u0259rm\u0259si onlar\u0131n E\u0130 artmas\u0131nda he\u00e7 bir n\u0259tic\u0259 verm\u0259yib (r=-0,52; r=0,003; r=-0,075; r=-0,042; r=-0,14; p>0,05). Lakin p \u0259msal\u0131n\u0131n 0,05-d\u0259n y\u00fcks\u0259k olmas\u0131 bu g\u00f6st\u0259ricil\u0259rin yaln\u0131z i\u015ftirak\u00e7\u0131lar aras\u0131nda etibarl\u0131 olmas\u0131 fakt\u0131n\u0131 g\u00f6st\u0259rir. \u015e\u0259xsl\u0259rin i\u015f yerl\u0259rin\u0259 \u0259sas\u0259n E\u0130 g\u00f6st\u0259ricil\u0259ri t\u0259hlil edildikd\u0259 a\u015fa\u011f\u0131 g\u00f6st\u0259rici m\u00fchafiz\u0259 polisi \u0259m\u0259kda\u015flar\u0131nda izl\u0259nilib, \u00e7evik polis, dig\u0259r strukturlarda i\u015fl\u0259y\u0259n \u0259m\u0259kda\u015flar, \u0259m\u0259liyyat\u00e7\u0131lar, inspektorlar daha y\u00fcks\u0259k E\u0130 g\u00f6st\u0259ricil\u0259ri n\u00fcmayi\u015f etdiribl\u0259r (\u00f6z\u00fcn\u00fcd\u0259rketm\u0259k 35,8\u00b17,1; empatiya 36,3\u00b15,5; \u00f6z\u00fcn\u00fcmotivasiya etm\u0259k 34,3\u00b16,2; sosial bacar\u0131qlar 36,1\u00b19,8; emosiyalar\u0131 idar\u0259 etm\u0259k 33,1\u00b12,2).<\/p>\n Qeyd edildiyi kimi \u0259m\u0259kda\u015flarla stress amilinin \u00f6l\u00e7\u00fclm\u0259si \u00fc\u00e7\u00fcn test t\u0259tbiq edilib v\u0259 n\u0259tic\u0259l\u0259r E\u0130 n\u0259tic\u0259l\u0259ri il\u0259 m\u00fcqayis\u0259li t\u0259hlil edilib. Ayd\u0131n olub ki, artan stress g\u00f6st\u0259ricil\u0259ri il\u0259 E\u0130 aras\u0131nda statistik \u0259h\u0259miyy\u0259tli m\u0259nfi korrelyasiya var (r=-0,53*; r=-0,49*; r=-0,28*; r=-0,54*; r=-0,34*; p<0,05). Bu is\u0259 bir daha g\u00f6st\u0259rir ki, \u015f\u0259xsl\u0259rin i\u015f \u015f\u0259raiti, ya\u015fad\u0131qlar\u0131 stress onlar\u0131n emosional intellektind\u0259 \u0259sasl\u0131 olaraq rol oynay\u0131r.<\/p>\n \u018fm\u0259kda\u015flar\u0131n i\u015f saatlar\u0131n\u0131 nisbi 2 qrupa b\u00f6ld\u00fckd\u0259 (10 ild\u0259n \u00e7ox v\u0259 az xidm\u0259t ed\u0259nl\u0259r) ayd\u0131n olub ki, 10 ild\u0259n \u00e7ox xidm\u0259t ed\u0259nl\u0259rin stress g\u00f6st\u0259ricil\u0259ri daha y\u00fcks\u0259kdir (17,65\u00b19,9; 12,6\u00b17,7; F=0,451; p=0,05; t=0,8; df=18). \u015e\u0259xsl\u0259rin i\u015f saatlar\u0131 v\u0259 qulluq ill\u0259ri il\u0259 qeyd\u0259 al\u0131nan stress g\u00f6st\u0259ricil\u0259ri aras\u0131nda korrelyasiya t\u0259hlil edildikd\u0259 m\u00fcsb\u0259t statistik \u0259h\u0259miyy\u0259tli qeydl\u0259r a\u015fkar edilib (r=0,23; r=0,513; p<0.05).<\/p>\n <\/p>\n N\u0259tic\u0259 v\u0259 t\u00f6vsiy\u0259l\u0259r<\/strong><\/p>\n Apar\u0131lan t\u0259dqiqata \u0259sas\u0259n qeyd etm\u0259k laz\u0131md\u0131r ki, polis i\u015f\u00e7il\u0259rinin emosional intellekt g\u00f6st\u0259ricil\u0259ri onlar\u0131n psixi sa\u011flaml\u0131\u011f\u0131nda x\u00fcsusi yer\u0259 malikdir. E\u0130 g\u00f6st\u0259ricil\u0259ri aras\u0131nda daxili korrelyasiya bu amilin vacibliyini v\u0259 \u0259h\u0259miyy\u0259tini statistik olaraq da s\u00fcbuta yetirir. Sosiodemoqrafik faktorlar s\u0131ras\u0131nda \u015f\u0259xsin i\u015f saatlar\u0131 v\u0259 qulluq ill\u0259ri onun E\u0130 g\u00f6st\u0259ricil\u0259ri il\u0259 m\u0259nfi korrelyasiya t\u0259\u015fkil edib. H\u0259m\u00e7inin ya\u015fanan stressli situasiyalarla onlar\u0131n E\u0130 bacar\u0131qlar\u0131 aras\u0131nda m\u0259nfi korrelyasiya \u0259laq\u0259si a\u015fkar edilib.<\/p>\n \u018fd\u0259biyyat n\u00fcmun\u0259l\u0259rinin t\u0259hlili v\u0259 t\u0259dqiqat n\u0259tic\u0259l\u0259rin\u0259 \u0259sas\u0259n, polis i\u015f\u00e7il\u0259rinin E\u0130 g\u00f6st\u0259ricil\u0259rinin inki\u015faf etdirilm\u0259si \u00fc\u00e7\u00fcn m\u00fct\u0259madi olaraq seminar v\u0259 m\u0259\u015f\u011f\u0259l\u0259l\u0259rin t\u0259\u015fkili, el\u0259c\u0259 d\u0259 sosial istiqam\u0259tli t\u0259dbirl\u0259rin h\u0259yata ke\u00e7irilm\u0259si, qulluq ill\u0259ri artd\u0131qca ya\u015fanan probleml\u0259rin vaxt\u0131nda a\u015fkar edil\u0259r\u0259k aradan qald\u0131r\u0131lmas\u0131 t\u00f6vsiy\u0259 edilir.<\/p>\n <\/p>\n \u0130ST\u0130FAD\u018f ED\u0130LM\u0130\u015e \u018fD\u018fB\u0130YYAT<\/strong><\/p>\n <\/p>\n \u0130ngilis dilind\u0259:<\/strong><\/p>\n <\/p>\n T\u00fcrk dilind\u0259:<\/strong><\/p>\n \u00a0<\/strong><\/p>\n \u00a0<\/strong>Shahrizad Imanova <\/strong><\/p>\n PSYCHOLOGICAL ANALYSIS OF EMOTIONAL INTELLIGENCE IN LAW <\/strong>ENFORCEMENT OFFICERS (CASE STUDY: POLICE OFFICERS)<\/strong><\/p>\n \u00a0<\/strong>Abstract<\/strong><\/p>\n <\/p>\n Emotional intelligence (EI) helps individuals understand themselves, achieve goals, recognize emotions, enjoy life, stay motivated, empathize, think constructively, manage interpersonal, and make conscious, healthy decisions.<\/p>\n In the work of law enforcement officers, emotional intelligence plays a critical role in problem-solving and interpersonal interactions. While stable cognitive intelligence (IQ) levels are essential during service activities, they are insufficient on their own to ensure success. Intelligence encompassing personal, emotional, social, and life-related dimensions often determines effectiveness in practice.<\/p>\n This article examines the role of emotional intelligence among police officers. It analyzes relevant literature and employs the emotional intelligence test developed by D. Goleman and the perceived stress scale (PSS-10) to measure stress indicators. These tools were translated and administered, with results processed using SPSS software and compared across sociodemographic factors.<\/p>\n Participants in the study were selected through random sampling from individuals seeking examination or treatment at the Republic Hospital of the Ministry of Internal Affairs named after Arif Heydarov. Based on the theoretical framework and research findings, the article provides tailored recommendations for law enforcement personnel and researchers studying this area.<\/p>\n Keywords: <\/strong>police officers, extreme situations, mental health, service difficulties, emotional intelligence, stress factors<\/p>\n \u00a0<\/strong><\/p>\n \u00a0<\/strong><\/p>\n \u00a0<\/strong>\u00a0<\/strong>\u00a0<\/strong>\u0428\u0430\u0445\u0440\u0438\u0437\u0430\u0434 \u0418\u043c\u0430\u043d\u043e\u0432\u0430 <\/strong><\/p>\n \u041f\u0421\u0418\u0425\u041e\u041b\u041e\u0413\u0418\u0427\u0415\u0421\u041a\u0418\u0419 \u0410\u041d\u0410\u041b\u0418\u0417 \u042d\u041c\u041e\u0426\u0418\u041e\u041d\u0410\u041b\u042c\u041d\u041e\u0413\u041e \u0418\u041d\u0422\u0415\u041b\u041b\u0415\u041a\u0422\u0410 <\/strong>\u0423 \u0421\u041e\u0422\u0420\u0423\u0414\u041d\u0418\u041a\u041e\u0412 \u041f\u0420\u0410\u0412\u041e\u041e\u0425\u0420\u0410\u041d\u0418\u0422\u0415\u041b\u042c\u041d\u042b\u0425 \u041e\u0420\u0413\u0410\u041d\u041e\u0412<\/strong><\/p>\n (\u041d\u0410 \u041f\u0420\u0418\u041c\u0415\u0420\u0415 \u0421\u041e\u0422\u0420\u0423\u0414\u041d\u0418\u041a\u041e\u0412 \u041f\u041e\u041b\u0418\u0426\u0418\u0418)<\/strong><\/p>\n \u00a0<\/strong><\/p>\n \u0420\u0435\u0437\u044e\u043c\u0435<\/strong><\/p>\n <\/p>\n \u0418\u0441\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u043d\u0438\u044f \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0433\u043e \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442\u0430, \u043e\u0442\u043d\u043e\u0441\u044f\u0449\u0438\u0435\u0441\u044f \u043a \u0441\u043e\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u043c\u0443 \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u044e \u0447\u0435\u043b\u043e\u0432\u0435\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442\u0430, \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u044e\u0442, \u0447\u0442\u043e \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442 \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u043b\u044e\u0434\u044f\u043c \u043f\u043e\u0437\u043d\u0430\u0432\u0430\u0442\u044c \u0441\u0435\u0431\u044f, \u0434\u043e\u0441\u0442\u0438\u0433\u0430\u0442\u044c \u0441\u0432\u043e\u0438\u0445 \u0446\u0435\u043b\u0435\u0439, \u043e\u0441\u043e\u0437\u043d\u0430\u0432\u0430\u0442\u044c \u0441\u0432\u043e\u0438 \u044d\u043c\u043e\u0446\u0438\u0438, \u043c\u043e\u0442\u0438\u0432\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u0441\u0435\u0431\u044f, \u0441\u043e\u043f\u0435\u0440\u0435\u0436\u0438\u0432\u0430\u0442\u044c, \u043c\u044b\u0441\u043b\u0438\u0442\u044c \u043a\u043e\u043d\u0441\u0442\u0440\u0443\u043a\u0442\u0438\u0432\u043d\u043e, \u0432\u044b\u0441\u0442\u0440\u0430\u0438\u0432\u0430\u0442\u044c \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f\u043c\u0438 \u0441 \u043e\u043a\u0440\u0443\u0436\u0430\u044e\u0449\u0438\u043c\u0438 \u0438 \u043f\u0440\u0438\u043d\u0438\u043c\u0430\u0442\u044c \u0437\u0434\u043e\u0440\u043e\u0432\u044b\u0435 \u0438 \u043e\u0441\u043e\u0437\u043d\u0430\u043d\u043d\u044b\u0435 \u0440\u0435\u0448\u0435\u043d\u0438\u044f.<\/p>\n \u0412 \u0440\u0430\u0431\u043e\u0442\u0435 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432 \u043f\u0440\u0430\u0432\u043e\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0445 \u043e\u0440\u0433\u0430\u043d\u043e\u0432 \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442 \u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u0432\u0430\u0436\u043d\u044b\u043c \u043a\u043e\u043c\u043f\u043e\u043d\u0435\u043d\u0442\u043e\u043c, \u0438\u0433\u0440\u0430\u044e\u0449\u0438\u043c \u043a\u043b\u044e\u0447\u0435\u0432\u0443\u044e \u0440\u043e\u043b\u044c \u0432 \u043c\u0435\u0436\u043b\u0438\u0447\u043d\u043e\u0441\u0442\u043d\u044b\u0445 \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f\u0445 \u0438 \u0432 \u0440\u0435\u0448\u0435\u043d\u0438\u0438 \u043f\u0440\u043e\u0431\u043b\u0435\u043c. \u0421\u0442\u0430\u0431\u0438\u043b\u044c\u043d\u044b\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043a\u043e\u0433\u043d\u0438\u0442\u0438\u0432\u043d\u043e-\u043b\u043e\u0433\u0438\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442\u0430 (\u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0432\u044b\u0441\u043e\u043a\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c IQ) \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432 \u043d\u0435\u0434\u043e\u0441\u0442\u0430\u0442\u043e\u0447\u0435\u043d \u0434\u043b\u044f \u0442\u043e\u0433\u043e, \u0447\u0442\u043e\u0431\u044b \u0433\u0430\u0440\u0430\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u0443\u0441\u043f\u0435\u0448\u043d\u043e\u0441\u0442\u044c \u0432\u044b\u043f\u043e\u043b\u043d\u0435\u043d\u0438\u044f \u0441\u043b\u0443\u0436\u0435\u0431\u043d\u044b\u0445 \u0437\u0430\u0434\u0430\u0447. \u0423\u0440\u043e\u0432\u0435\u043d\u044c \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442\u0430, \u043e\u0445\u0432\u0430\u0442\u044b\u0432\u0430\u044e\u0449\u0438\u0439 \u043b\u0438\u0447\u043d\u043e\u0441\u0442\u043d\u044b\u0435, \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0435, \u0441\u043e\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0435 \u0438 \u0436\u0438\u0437\u043d\u0435\u043d\u043d\u044b\u0435 \u0430\u0441\u043f\u0435\u043a\u0442\u044b, \u0438\u043c\u0435\u0435\u0442 \u0440\u0435\u0448\u0430\u044e\u0449\u0435\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u0432 \u0440\u044f\u0434\u0435 \u0441\u0438\u0442\u0443\u0430\u0446\u0438\u0439.<\/p>\n \u0412 \u0441\u0442\u0430\u0442\u044c\u0435 \u0431\u044b\u043b \u043f\u0440\u043e\u0430\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u043e\u0432\u0430\u043d \u0444\u0430\u043a\u0442\u043e\u0440 \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0433\u043e \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442\u0430 \u0443 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432 \u043f\u043e\u043b\u0438\u0446\u0438\u0438, \u043f\u0440\u0438\u0432\u0435\u0434\u0435\u043d\u0430 \u0430\u043a\u0442\u0443\u0430\u043b\u044c\u043d\u0430\u044f \u043b\u0438\u0442\u0435\u0440\u0430\u0442\u0443\u0440\u0430 \u043f\u043e \u0442\u0435\u043c\u0435, \u0430 \u0442\u0430\u043a\u0436\u0435 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u044b \u0442\u0435\u0441\u0442 \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0433\u043e \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442\u0430 \u0413\u043e\u0443\u043b\u043c\u0430\u043d\u0430 \u0438 \u0448\u043a\u0430\u043b\u0430 \u0432\u043e\u0441\u043f\u0440\u0438\u043d\u0438\u043c\u0430\u0435\u043c\u043e\u0433\u043e \u0441\u0442\u0440\u0435\u0441\u0441\u0430 (Perceived Stress Scale, PSS-10). \u0420\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u044b \u0442\u0435\u0441\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u0431\u044b\u043b\u0438 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u0430\u043d\u044b \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e SPSS (statistical package for the social sciences) \u0438 \u0441\u043e\u043f\u043e\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u044b \u0441 \u0443\u0447\u0435\u0442\u043e\u043c \u0441\u043e\u0446\u0438\u0430\u043b\u044c\u043d\u043e-\u0434\u0435\u043c\u043e\u0433\u0440\u0430\u0444\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u0444\u0430\u043a\u0442\u043e\u0440\u043e\u0432.<\/p>\n \u0423\u0447\u0430\u0441\u0442\u043d\u0438\u043a\u0438 \u0438\u0441\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u043d\u0438\u044f \u0431\u044b\u043b\u0438 \u043e\u0442\u043e\u0431\u0440\u0430\u043d\u044b \u043c\u0435\u0442\u043e\u0434\u043e\u043c \u0441\u043b\u0443\u0447\u0430\u0439\u043d\u043e\u0439 \u0432\u044b\u0431\u043e\u0440\u043a\u0438 \u0441\u0440\u0435\u0434\u0438 \u043e\u0431\u0440\u0430\u0442\u0438\u0432\u0448\u0438\u0445\u0441\u044f \u0437\u0430 \u043e\u0431\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u043d\u0438\u0435\u043c \u0438 \u043b\u0435\u0447\u0435\u043d\u0438\u0435\u043c \u0432 \u0420\u0435\u0441\u043f\u0443\u0431\u043b\u0438\u043a\u0430\u043d\u0441\u043a\u0438\u0439 \u0413\u043e\u0441\u043f\u0438\u0442\u0430\u043b\u044c \u041c\u0412\u0414 \u0438\u043c\u0435\u043d\u0438 \u0410\u0440\u0438\u0444\u0430 \u0413\u0435\u0439\u0434\u0430\u0440\u043e\u0432\u0430.<\/p>\n \u041d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0442\u0435\u043e\u0440\u0435\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u0438 \u044d\u043c\u043f\u0438\u0440\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u043e\u0432 \u0441\u0442\u0430\u0442\u044c\u0438 \u0434\u0430\u043d\u044b \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0430\u0446\u0438\u0438 \u0434\u043b\u044f \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432 \u0441\u043b\u0443\u0436\u0431\u0435 \u043f\u0440\u0430\u0432\u043e\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0445 \u043e\u0440\u0433\u0430\u043d\u043e\u0432, \u0430 \u0442\u0430\u043a\u0436\u0435 \u0434\u043b\u044f \u043d\u0430\u0443\u0447\u043d\u044b\u0445 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432.<\/p>\n \u041a\u043b\u044e\u0447\u0435\u0432\u044b\u0435 \u0441\u043b\u043e\u0432\u0430:<\/strong> \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0438 \u043f\u043e\u043b\u0438\u0446\u0438\u0438, \u044d\u043a\u0441\u0442\u0440\u0435\u043c\u0430\u043b\u044c\u043d\u044b\u0435 \u0441\u0438\u0442\u0443\u0430\u0446\u0438\u0438, \u043f\u0441\u0438\u0445\u0438\u0447\u0435\u0441\u043a\u043e\u0435 \u0437\u0434\u043e\u0440\u043e\u0432\u044c\u0435, \u0442\u0440\u0443\u0434\u043d\u043e\u0441\u0442\u0438 \u0441\u043b\u0443\u0436\u0431\u044b, \u044d\u043c\u043e\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442, \u0441\u0442\u0440\u0435\u0441\u0441\u043e\u0432\u044b\u0439 \u0444\u0430\u043a\u0442\u043e\u0440<\/p>\n <\/p>\n\n
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<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"